For Product Assistance

Customer Service LiveZilla Live Chat Software
The Support Center will be closed on Monday, October 20th, 2014 from 12:45pm – 2:15pm. At this time, you can email us using and we will respond to your inquiry immediately after we open.

Knowledge Base:
Phone Support Hours: Monday through Friday 5 AM – 4 PM PT
Chat/Email Support Hours: Monday through Friday 5 AM – 5 PM PT
Phone:    888-358-0212 (US & Canada)
Phone:    520-917-1200 (International)
Technical Specifications



For Sales Assistance

K12 Schools in the US & Canada:
Hours: Monday through Friday 5 AM - 4 PM PT

Phone:   888-816-0010



Professionals in Private Practice in the US & Canada:
Phone: 888-358-0212
Hours: Monday through Friday 5 AM - 4 PM PT

International Customers (outside the US & Canada):
Interested in representing or implementing Fast ForWord products? Find contact information for your country.

Parents (BrainPro / BrainPro Autism):
For BrainPro, call 1-888-750-0116
For BrainPro Autism, call 1-888-833-5418
Hours: Monday through Friday 7AM - 4PM PT

For Corporate Communications

Public Relations:
Steve Gardner, Senior Vice President of Sales and Marketing
Phone: (520) 282-6226

Corporate Offices:

Oakland - Corporate Headquarters:
300 Frank H. Ogawa Plaza
Suite 600
Oakland, CA 94612-2040
Phone: 888-665-9707
Fax: 510-444-3580

Tucson Office:
6375 East Tanque Verde Rd. #200
Tucson, AZ 85715
Phone: 520-917-1200
Fax: 520-298-0059