For Product Assistance

Customer Service LiveZilla Live Chat Software
The Support Center will be closed on Monday, September 1st, 2014 in observance of Labor Day. We will still provide email only support from 6am – 3pm PT. Please email us using and we will respond to you promptly. We will reopen for normal operating hours on Tuesday, September 2nd, 2014 at 5am PT.

Knowledge Base:
Phone Support Hours: Monday through Friday 5 AM – 4 PM PT
Chat/Email Support Hours: Monday through Friday 5 AM – 5 PM PT
Phone:    888-358-0212 (US & Canada)
Phone:    520-917-1200 (International)
Technical Specifications



For Sales Assistance

K12 Schools in the US & Canada:
Hours: Monday through Friday 5 AM - 4 PM PT

Phone:   888-816-0010



Professionals in Private Practice in the US & Canada:
Phone: 888-358-0212
Hours: Monday through Friday 5 AM - 4 PM PT

International Customers (outside the US & Canada):
Interested in representing or implementing Fast ForWord products? Find contact information for your country.

Parents (BrainPro / BrainPro Autism):
For BrainPro, call 1-888-750-0116
For BrainPro Autism, call 1-888-833-5418
Hours: Monday through Friday 7AM - 4PM PT

For Corporate Communications

Public Relations:
Steve Gardner, Senior Vice President of Sales and Marketing
Phone: (520) 282-6226

Corporate Offices:

Oakland - Corporate Headquarters:
300 Frank H. Ogawa Plaza
Suite 600
Oakland, CA 94612-2040
Phone: 888-665-9707
Fax: 510-444-3580

Tucson Office:
6375 East Tanque Verde Rd. #200
Tucson, AZ 85715
Phone: 520-917-1200
Fax: 520-298-0059