For Product Assistance

Customer Service LiveZilla Live Chat Software
HOLIDAY SUPPORT HOURS: The Support Center will have limited staff and hours over the upcoming U.S. Holidays.

  • Friday, December 19th, 2014 we will be closing at 10:30am PT.
  • Monday, December 22nd we will be open from 6am – 3pm PT for phone, email, and chat support.
  • Tuesday, December 23rd we will be open from 6am – 3pm PT for phone, email, and chat support.
  • Wednesday December 24th, 2014 - CLOSED
  • Thursday, December 25th, 2014 - CLOSED
  • Friday, December 26th, 2014, we will be open from 6am – 3pm PT for email support only.
  • Monday – Wednesday, December 29th – 31st, we will be open from 6am – 3pm PT for phone, email, and chat support.
  • Thursday, January 1st, 2015 - CLOSED
  • Friday, January 2nd, 2015, we will be open from 6am – 3pm PT for phone, email, and chat support.

We will return to normal operating hours on January 5th, 2014.

Knowledge Base: http://scilearn.force.com/Support
Phone Support Hours: Monday through Friday 5 AM – 4 PM PT
Chat/Email Support Hours: Monday through Friday 5 AM – 5 PM PT
Phone:    888-358-0212 (US & Canada)
Phone:    520-917-1200 (International)
Email:     support@scilearn.com
Technical Specifications

 

 

For Sales Assistance

K12 Schools in the US & Canada:
Hours: Monday through Friday 5 AM - 4 PM PT

Phone:   888-816-0010
Email:     info@scilearn.com

 

 

Professionals in Private Practice in the US & Canada:
Phone: 888-358-0212
Email: customerservice@scilearn.com
Hours: Monday through Friday 5 AM - 4 PM PT

International Customers (outside the US & Canada):
Interested in representing or implementing Fast ForWord products? Find contact information for your country.

Parents (BrainPro / BrainPro Autism):
For BrainPro, call 1-888-750-0116
For BrainPro Autism, call 1-888-833-5418
Email: SalesInfo@scilearn.com
Hours: Monday through Friday 7AM - 4PM PT

For Corporate Communications

Public Relations:
Steve Gardner, Senior Vice President of Sales and Marketing
Phone: (520) 282-6226
Email: sgardner@scilearn.com

Corporate Offices:

Oakland - Corporate Headquarters:
300 Frank H. Ogawa Plaza
Suite 600
Oakland, CA 94612-2040
Phone: 888-665-9707
Fax: 510-444-3580
Email: customerservice@scilearn.com

Tucson Office:
6375 East Tanque Verde Rd. #200
Tucson, AZ 85715
Phone: 520-917-1200
Fax: 520-298-0059