Our "We Care" Support Contract is not just technical...it's much, much more.
We Care Support for Fast ForWord implementations encompasses technical & instructional arenas. One-of-a-kind Progress Monitoring provides pro-active communications with lab coaches focused on the fidelity of their implementations.
Premium Support includes the following for each site:
- Instructional Support via Phone, Email & Chat
- Technical Support
- Product Enhancements and Updates
- Progress Monitoring Support
- Standard Progress Tracker Online Data Analysis and Reporting Tool
- Automatic Product Patches and Updates
- Customer Connect Website Access
- Online Training via Web-ex General Sessions
- Discount Registration to National Circle of Learning Conference (Las Vegas, NV, 11/2010)
School Success Package
A best-value bundle of support options and services.
